Wednesday, 1 December 2010

Broadband in Shetland

It was with a wry smile that I read BT’s junk mail circular stuck through my letterbox last week, emblazoned with the question, “Does your broadband provider stand up to the test?” Well, no actually; I’m with BT broadband.

According to pledges from our government, the UK will have the best broadband provision in Europe by the end of the current parliament. Perhaps the soundbite-generating London-centric incumbents wouldn’t be so confident of their prophecy if they’d been accessing the internet from Shetland of late. The broadband service that BT have been offering has been truly abysmal in recent months – grindingly slow connection speeds, service outages and, most frustratingly, a refusal to recognise or admit to the problems.